Shipping & Returns
AMS maintains an extensive warehouse of finished product and will usually be able to ship orders within 24 hours of receipt. Prices shown in this price list are fob American Falls, Idaho. Products are shipped UPS or FedEx and the freight is added to the invoice unless otherwise specified. International orders are subject to a taxes and duties charge by customs, which AMS is not responsible for. Orders received from Idaho will have 6% sales tax added to the invoice. Terms of sale are check in advance, Visa, MasterCard or American Express. Credit terms are available after verification. C.O.D. is also available. An account over 30 days will be charged 1 3/4% per month on any unpaid balance, (21% per annum) with a minimum of $5.00 per month finance charge. Products net weights are shown in pounds. Prices and products shown in this price list are subject to change without notice.
Custom manufactured orders require a 50% deposit at the time of order placement.
Custom order items are non-returnable. Unused products returned to AMS for credit will be subject to a 15% re-stocking fee.
AMS does not guarantee safe delivery. The responsibility of damage in transit is the carrier's, whether it be visible or concealed. Inspect shipments immediately and insist that visible damages be indicated on your copy of the freight bill. Open shipments immediately and inspect them for concealed damage. In case of damage, notify the delivering carrier immediately, requesting that an inspection be made. Confirm all telephone requests in writing and keep records. AMS has taken every precaution to ensure a safe delivery, but our responsibility ceased when we turned the shipment over to the carrier. You, our customer, must make all claims for damage immediately to the carrier.
Limited Warranty for AMS Hand Sampling Equipment
Products manufactured by AMS, Inc. (Art's Manufacturing & Supply, Inc., American Falls, ID) are warranted, under normal and intended use, to be free of defects in material or workmanship for a period of thirty (30) days from the date of purchase under the following conditions:
Warranty is limited to the repair or replacement of part or parts, which are determined to be defective through inspection and evaluation at AMS by AMS staff or a representative designated by AMS. Additionally, this warranty is rendered null and void if the product is found to have been damaged due to misuse or has come in contact with any unforeseen obstacles in the field that the equipment was not intended to handle, i.e.: boulders, foundations, etc.
Shipping to and from AMS, American Falls, ID, of all products returned for repair and/or replacement will be the responsibility of the Buyer unless the Buyer and AMS otherwise agree in writing. Any travel expenses for service visits by AMS personnel or their designated representative will the be the responsibility of the Buyer. An unauthorized repair or alteration of equipment will void this warranty in its entirety.
All equipment returned to AMS, Inc. must be certified free of contamination. A written statement certifying decontamination must accompany such equipment. If it is determined that the Buyer's equipment is contaminated, it will be returned to the Buyer at the Buyer's expense and the Buyer will be responsible for any damages that AMS may incur. Any expense incurred by AMS for decontamination or inspection is the responsibility of the Buyer. Contaminated equipment will not be repaired, replaced or covered under any warranty until such time that the said equipment is decontaminated by the Buyer.
Equipment sold by, but not manufactured by AMS, is covered by each individual manufacturer and is not covered under its AMS warranty. In no event or circumstance will AMS, Inc., or its representative be liable for injury, damage, or loss, direct or consequential, incidental, indirect, punitive or special, arising out of the use or inability to use equipment sold by AMS, Inc. All liability and risk is assumed by the Buyer from the time of delivery. The Buyer will be solely responsible for used and suitability of equipment for intended use.